Privacy Policy

Effective Date: January 25, 2025, 8:23 PM PST

1. OVERVIEW

This Privacy Policy describes how Rive ("we," "us," or "our") collects, uses, and protects information when you use our Discord music bot service. We are committed to protecting your privacy and being transparent about our data practices. Rive is a free service that streams music from third-party platforms to Discord servers.

2. INFORMATION WE COLLECT

2.1 Automatically Collected Data: When you use Rive, we automatically collect minimal technical data necessary for the bot to function, including Discord server IDs, Discord user IDs, and basic command usage statistics.

2.2 Command Data: We temporarily process commands you send to the bot (such as song requests) to provide the music streaming service, but we do not permanently store this information.

2.3 Server Information: We collect Discord server IDs and basic configuration settings to maintain bot functionality across different servers.

2.4 Usage Analytics: We collect anonymous usage statistics to improve service performance and reliability.

3. INFORMATION WE DO NOT COLLECT

• Personal information such as names, email addresses, or contact details

• Discord message content or chat logs

• Voice chat audio or recordings

• Personal files or attachments

4. HOW WE USE INFORMATION

4.1 Service Operation: We use collected data solely to provide and maintain the music streaming service, including processing commands and managing bot functionality.

4.2 Performance Improvement: Anonymous usage statistics help us optimize performance, fix bugs, and improve service reliability.

4.3 Technical Support: Server and user IDs may be used to provide technical support and troubleshoot issues when requested.

5. DATA STORAGE AND RETENTION

5.1 Temporary Storage: Most data is processed in real-time and not permanently stored. Command data is typically purged within minutes of processing.

5.2 Configuration Data: Server configuration settings may be cached temporarily to improve performance but are regularly purged.

5.3 Analytics Data: Anonymous usage statistics are retained for up to 90 days for service improvement purposes.

6. DATA SHARING AND DISCLOSURE

6.1 No Data Sales: We do not sell, rent, or trade any user data to third parties. Rive is a free service and we do not monetize user information.

6.2 Third-Party Services: We may share minimal data with music platform APIs (Spotify, Apple Music, etc.) solely to provide streaming functionality. This sharing is governed by those platforms' privacy policies.

6.3 Legal Requirements: We may disclose data if required by law or to protect our rights and safety, but only to the minimum extent necessary.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. The minimal nature of data we collect reduces potential privacy risks.

8. YOUR RIGHTS AND CHOICES

8.1 Data Access: Due to the minimal and temporary nature of data collection, there is typically no stored personal data to access.

8.2 Service Discontinuation: You may stop using Rive at any time by removing the bot from your Discord server.

8.3 Data Deletion: Since we store minimal data temporarily, removing the bot effectively ends data processing for your server.

9. CHILDREN'S PRIVACY

Rive is designed for general Discord use and does not knowingly collect information from children under 13. If you believe a child under 13 has used our service, please contact us. We comply with Discord's age requirements and terms of service.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Material changes will be communicated through our Discord server or website. Continued use of Rive after changes constitutes acceptance of the updated policy. We recommend reviewing this policy periodically.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or our data practices, please contact us through our Discord server or support channels. We are committed to addressing privacy concerns promptly and transparently.

By using Rive, you acknowledge that you have read and understand this Privacy Policy.